AI ChatGPT becomes the new favorite for couples’ emotional mediation, helping to repair relationships

In today's era of rapid development of artificial intelligence, more and more couples are trying to use ChatGPT as neutral mediators in quarrels. Faced with the high cost of psychotherapy, some couples choose to use this smart chatbot in conflict to find relationship advice and gain self-reflection.

Abella Bala, 36, an influencer talent manager in Los Angeles, and Dom Versaci, 29, represent the trend. They have used ChatGPT to resolve disputes for up to six months. Abella joked: “ChatGPT saved our relationship until it started to tilt toward the Dom side.” For the $20 per month fee, they thought AI assistants helped them look at the problem in a new perspective without having to bear the pressure of arguing. Dom also said: "The treatment costs are too high, and sometimes you just need a neutral third party to tell you who is going crazy."

While AI can help to some extent, it is not always entirely reliable. When Abella and Dom are in a relationship crisis, ChatGPT unexpectedly suggests that they “open relationships” or give Dom a “pass” to date other women. Faced with these suggestions, the couple couldn't help laughing and eventually forgot about the initial dispute.

In addition, 35-year-old Grace Mijoo also uses AI to deal with problems in her relationship with her 40-year-old boyfriend Eric. "I tell ChatGPT what's going on between us and provide our conversation records," she said. Through these interactions, ChatGPT helps them reflect on each other's communication habits, especially checking each other's frequency.

Social media influencer Catherine Goetze also believes that AI is very useful when dealing with small quarrels. She recalled that after a recent argument with her boyfriend, she went home to communicate with ChatGPT and received a humorous response from “You were hungry at the time and hadn’t eaten for an hour, you were just a little hungry and angry”, which helped them get out of the argument quickly.

While many couples feel AI can help in communication and conflict resolution, mental health consultant Ashley Williams noted that AI does not have the expertise of professionals and raises concerns about data privacy. She stressed: “There is not enough research to prove that ChatGPT’s advice is reliable, how much personal information do you reveal to the AI, and where is this information stored?”

Despite concerns, AI’s 24/7 usability and unbiased nature are attracting more and more people. According to a February 2025 study by Hatch Data and Mental Health, many prefer ChatGPT’s relationship recommendations, believing it is more active than written guidance from human therapists.

After the breakup, single woman Grace Clarke also gained comfort from AI. She asked ChatGPT for direct and specific feedback, saying it was more effective than a human therapist, helping her to cheer up after suffering.