What is Cody?
Cody is an AI-powered virtual employee designed to enhance productivity and efficiency in businesses. It is customized with your company’s unique knowledge base, including information about your team, processes, clients, and industry. This allows Cody to act as a knowledgeable team member, providing instant and accurate responses to queries, assisting with various tasks, and offering creative input tailored to your specific business context.
Key Features of Cody
Customizable Knowledge Base: Upload documents, PDFs, or crawl websites to build a tailored knowledge base for your business.
Source Verification: Provides sources for every answer, ensuring the accuracy of information.
Instant Answers: Quickly analyzes documents to provide expert answers on company processes in seconds.
Focus Mode: Generates highly specialized responses based on specific documents when needed.
Conversation Logs: Monitors all interactions across interfaces, APIs, and widgets in one centralized location.
Use Cases of Cody
HR Support: Streamline HR processes by handling routine inquiries, scheduling interviews, and automating onboarding tasks.
IT Troubleshooting: Assist employees in quickly resolving technical issues and discovering hidden features of digital tools.
Marketing Assistance: Provide creative marketing strategies, content ideas, and support for various marketing tasks.
Customer Service Automation: Handle customer queries, provide product information, and offer personalized recommendations.
Sales Support: Assist sales teams with information, strategies, and tailored responses to potential clients.