Customerly AI is an advanced customer service solution that delivers a customer support experience beyond traditional chatbots through features such as continuous learning, seamless assistance, simplifying complex tasks, and intelligent escalation. Multi-language support enables easy handling of global conversations.
Demand group:
"Ideal for businesses looking to improve the quality and efficiency of their customer service, especially those that require multi-language support and automated customer interactions."
Example of usage scenario:
Online retailer uses Customerly AI to provide 24/7 customer support
Software company taps Customerly AI to provide technical support and product consulting
Financial services institutions provide customer account management assistance with Customerly AI
Product features:
Continuously learn from the knowledge base and canned answers
Provide assistance at any stage of the conversation to avoid customers getting stuck in a loop
Collect data through conversations to automate complex tasks
Intelligent upgrade to human customer service when handling complex situations