Discovery ai

What is Discovery ai?

Discovery ai is a comprehensive customer insights tool designed for product managers, marketers, and user research teams. It enables users to upload and centralize customer interview recordings, which are seamlessly transcribed for improved accuracy. The platform's tagging and summarization features make it easy to extract key insights and share them across teams, fostering collaboration.

With the opportunity score feature, product teams can prioritize insights based on their impact, ensuring product roadmaps are aligned with customer needs. The tool supports bulk uploads of existing audio and video files, streamlining the analysis process.

Key features

Discovery ai core features and benefits include the following:

• Centralized customer interview recordings.
• Seamless transcription.
• Tagging and summarization.
• Opportunity score for prioritization.
• Bulk uploads of audio and video files.

Use cases & applications

• Effortlessly centralize and transcribe customer interview recordings using Discovery ai, enabling product teams to access and analyze feedback without any manual effort, resulting in more accurate insights for decision-making..
• Utilize the tagging and summarization features to highlight essential themes from customer interviews, fostering seamless collaboration among marketing and product management teams when developing new strategies..
• Leverage the opportunity score feature to prioritize key insights based on their potential impact, ensuring that product improvements are directly informed by customer needs and enhancing product roadmaps effectively..