Gleap.io

What is Gleap.io?

Gleap is an all-in-one AI customer feedback platform designed for enhancing customer support and streamlining marketing automation. The tool features Kai, an AI-powered chatbot that operates 24/7 to address support inquiries, providing real-time assistance and personalized interaction.

Its in-app bug reporting system enables users to report issues with technical visual data for quicker resolutions. Gleap also offers customizable chatbots for sales, marketing, and support teams, allowing businesses to scale efficiently. Users can create interactive product tours to boost engagement, implement surveys for actionable insights, and manage feature requests with a transparent public roadmap.

Key features

Gleap.io core features and benefits include the following:

• AI-powered chatbot.
• In-app bug reporting system.
• Customizable chatbots.
• Interactive product tours.
• Comprehensive knowledge base.

Use cases & applications

• Enhance customer support by utilizing Gleap's AI-powered chatbot, Kai, which provides 24/7 assistance with real-time responses to inquiries, ensuring customers always receive personalized support.
• Implement interactive product tours to effectively engage users within your application, guiding them through features and enhancing their overall experience with your product.
• Streamline feedback collection through customizable surveys and manage feature requests transparently, allowing customers to contribute to your product’s development while gaining actionable insights for improvement.