What is Heartbeat?
Heartbeat is a versatile online community platform that supports various sectors. For organizations, it offers customizable spaces for building and managing online communities using features like chats, threads, voice, and video functionalities. In healthcare, it functions as an AI-driven wellness system that performs automated check-ins with seniors and at-risk individuals to monitor their health and well-being.
Key Features of Heartbeat
Heartbeat is a robust online community platform that lets users create and manage customized spaces for diverse communities. It includes features such as chat rooms, threads, voice/video capabilities, event management, and knowledge base creation. The platform also supports integration with other tools via Zapier and API access, enhancing its flexibility for community building and management.
Multi-Channel Communication: Offers various communication methods like chats, threads, voice rooms, and video capabilities for flexible interaction.
Custom Community Spaces: Allows the creation of invite-only spaces with customizable channels and permission settings to ensure privacy and organization.
Integration Capabilities: Supports Zapier integration with over 5000 tools and webhook configuration options for seamless connections with other software.
Knowledge Base Management: Enables turning discussions into organized knowledge base articles and creating lasting reference materials for community members.
Use Cases of Heartbeat
Online Education: Ideal for online schools to create learning communities, manage course discussions, and facilitate student-teacher interactions.
Business Incubators: Perfect for accelerators and innovation hubs to connect entrepreneurs, share resources, and foster collaboration.
Support Groups: Suitable for creating safe spaces for support groups with private discussions and community building.
Paid Communities: Excellent for managing membership-based communities with controlled access and exclusive content sharing.