My AskAI is an AI customer service support plug-in designed for Zendesk users, aiming to provide efficient customer service at a lower cost. It automatically resolves up to 75% of customer support requests with AI technology while maintaining compatibility with Zendesk's existing chat widgets without additional training or tool replacement. My AskAI is 5-10 times cheaper than Zendesk AI, and it costs only $0.10 per AI conversation and a monthly fee of $198, making it suitable for businesses with 2,000 support notes per month.
Demand population:
"My AskAI is suitable for businesses that need to reduce customer service costs while wanting to maintain efficient customer service. It is especially suitable for businesses that have a large monthly customer support request but don't want to spend too much on AI customer service."
Example of usage scenarios:
A company with 2,000 support notes per month can save $1,200 per month by using My AskAI.
A startup quickly sets up AI customer service through My AskAI, reducing its dependence on manual customer service.
An e-commerce website has improved customer satisfaction and reduced customer service response time by integrating My AskAI.
Product Features:
Compatible with Zendesk's existing chat widgets, no replacement required.
Easily install My AskAI through Zendesk's app market.
Point to help documents and quickly train AI customer service agents.
AI automatically resolves up to 75% of customer support requests.
When manual intervention is required, manual handover function is provided.
It supports adding AI customer service to the Zendesk account within about 30 minutes.
Tutorials for use:
1. Create a My AskAI account.
2. Train AI chatbots to point to help documents.
3. Install the My AskAI plug-in from the Zendesk application market.
4. Point My AskAI to the Zendesk workspace.
5. Start using AI to automatically resolve customer support requests.
6. When manual intervention is required, use the manual handover function.