tawk.to
tawk.to offers real-time chat, CRM, and AI support for better customer engagement and satisfaction.
What is tawk.to?
tawk.to is a free online chat software that allows website owners to monitor and engage in real-time chats with visitors. It also supports responding to support tickets, managing contacts through CRM, and creating help centers to enhance customer self-service. Key benefits include ease of use, security, and no cost. It features AI Assist, enabling users to train an automated AI-driven chatbot.
Use Cases
E-commerce Websites: Communicate instantly with customers.
Corporate Websites: Provide customer support.
Personal Blogs: Interact with readers.
Features
Real-Time Chat
Ticket System
CRM Contact Management
Help Center
Chat Interface
Team Chat
AI Assist (Customizable Chatbot)