What is Tekst?
The AI tool offered by Tekst AI is designed to improve customer service by automating common customer support issues through customized AI solutions.
Key features:
Ticket tagging
Prioritization
Routing to the appropriate agent or team
Language detection
Sentiment detection
Custom integrations with popular CRMs
Automation of repetitive tasks
Use cases & applications:
Enhancing customer support efficiency
Making customer support more scalable
Monitoring and improving performance through analytics and data insights
AI tools are software or platforms that use artificial intelligence to automate tasks.
AI tools are widely used in many industries, including but not limited to healthcare, finance, education, retail, manufacturing, logistics, entertainment, and technology development.?
Some AI tools require certain programming skills, especially those used for machine learning, deep learning, and developing custom solutions.
Many AI tools support integration with third-party software, especially in enterprise applications.
Many AI tools support multiple languages, especially those for international markets.