What is Waakif?
Waakif is an AI-powered platform that enhances online ordering systems and customer loyalty programs for businesses such as restaurants and retailers. It streamlines the ordering process to reduce wait times and improve customer satisfaction. Businesses can configure loyalty programs to boost customer retention through personalized offers, discounts, and promotions. Waakif uses advanced AI insights and analytics to provide valuable feedback on customer preferences and market trends, enabling data-driven decisions. The platform supports multiple marketing channels, including WhatsApp and email, for effective customer engagement. It also includes features like QR code ordering for contactless service and easy inventory management, creating a seamless online storefront experience.
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