Yuma

AiCustomerSupport ShopifyIntegration MultiLanguageSupport

Yuma is an AI customer support solution for large Shopify merchants, automating high-volume support requests with seamless help desk integration.

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Author:LoRA

Inclusion Time:27 Mar 2025

Visits:9000

Pricing Model:Free

Introduction

Yuma is an AI customer support solution designed for large Shopify merchants. It is able to automate the processing of high number of support requests through direct integration with help desk software.

AI Automatic Reply Drafting: Automatically draft responses to customer support tickets.

Customize replies by brand voice: Learn and generate replies with your brand voice.

Session thread summary: Provides a concise summary of session threads.

Multilingual and automatic translation: supports multiple languages and has automatic translation capabilities.

One-click reply and close work orders: simplify workflow and improve efficiency.

Help Desk native integration: seamlessly connect with Help Desk software.

Integration with Shopify: Conveniently connect to the Shopify store.

Multiple Stores/Brand Support: Supports managing multiple stores or brands.

Applicable to: Suitable for large Shopify merchants that need to efficiently handle a large number of customer support requests.

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