Better Assist
Better Assist automates customer service, tracks issues, and customizes helpers for efficient online support.
What is Better Assist?
Better Assist is an automated customer service solution. You provide the data sources, and it automatically responds to customer questions. It supports various formats for data sources and includes a ticket system for unresolved issues.
Key features include:
Customizable assistants
API support
Chat analysis
Logging
A/B testing
UI customization
Read receipts
It offers different pricing plans to fit various needs. Suitable for businesses looking to automate customer service across different online scenarios.
The platform provides a robust dashboard for tracking and managing tickets. You can also use ticket responses to train the assistant further.