Feedback Sync is an AI-powered Slack app that synchronizes customer feedback into one place for sharing, reference and analysis across the entire organization. It can help identify trends and prevent customer churn in advance. Installing Feedback Sync can reduce customer churn and increase profit margins. The average company loses 10% of its customers each year, and reducing churn by 5% can increase profits by 25% to 85%, depending on the industry.
Demand group:
For any organization that needs to collect, analyze and share customer feedback.
Product features:
Sync customer feedback into a centralized digital library
Use AI to analyze feedback to identify common needs, reasons for churn, and issues in the software
Share feedback with your team through the Slack app to improve communication and collaboration across organizations