Inkeep

AI customer service automatic reply intelligent support

Inkeep is an AI tool enhancing user support with 24/7 assistance and auto-replies generated from historical data for quicker issue resolution.

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Author:LoRA

Inclusion Time:10 Mar 2025

Visits:6053

Pricing Model:Free

Introduction

What is Inkeep?

Inkeep is an AI tool that enhances user support with collaborative copilot capabilities. It helps support teams resolve over 250,000 questions monthly by generating scenario-specific guidance and auto-replies. Inkeep uses historical ticket data, Slack threads, and documentation to provide quick resolutions and faster ticket closures. It also includes features like automated FAQ generation, integrated chat for easy access to help content, and intelligent escalation to human support when needed.

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