Kili key is a reliable on-demand customer service assistant that helps provide reliable assistance between customers and teams. It helps teams save time and increase efficiency by leveraging the company's knowledge base to ensure personalized and accurate answers.
Demand group:
Kili key is suitable for customer service teams, commercial teams and technical teams. It helps these teams save time and money on handling customer issues, generating customer-facing content, reducing processing time, and increasing productivity.
Product features:
Leverage existing knowledge base to generate customer-oriented content
Reduce processing time by providing next best action
Help customers resolve issues themselves by embedding chatbots or using APIs
Help business teams get instant answers through Slack