Nextiva

Nextiva AiDrivenPlatform PersonalizedCustomerInteractions

Nextiva is an AI-driven platform enhancing customer interactions across multiple channels automating up to 90% of communications for significant cost savings and improved satisfaction.

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Author:LoRA

Inclusion Time:16 Feb 2025

Visits:7355

Pricing Model:Free

Introduction

What is Nextiva?

Nextiva is an AI-driven platform that streamlines customer interactions across multiple channels. It transforms contact centers with automation, enhancing personalized experiences throughout the customer journey. By unifying conversation channels, Nextiva offers AI-powered voice and chatbot capabilities along with support for voice, video, SMS, messenger, and social media. Automation reduces up to 90% of interactions and cuts costs by 30%, while real-time insights help improve operational efficiency and customer satisfaction.

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