What is Relish.ai?
Relish.ai is an AI-powered chatbot and shopping assistant tailored for e-commerce platforms such as Shopify. It automates sales and customer support, providing round-the-clock engagement to enhance the shopping experience. Key features include personalized product recommendations, instant responses to common queries, and automated recovery of abandoned carts.
Benefits:
Reduces operational costs by lowering customer support ticket volumes by up to 30%.
Facilitates seamless integrations with existing helpdesk solutions.
Adapts to user interactions using machine learning, improving efficiency over time.
Use Cases & Applications
Relish.ai can be used in various ways to improve e-commerce operations:
Enhance customer engagement with 24/7 support.
Provide personalized shopping experiences through tailored recommendations.
Recover lost sales by automatically reaching out to customers with abandoned carts.
Streamline operations by integrating with existing customer service tools.