What is Spokk?
Spokk is a customer feedback app that helps businesses collect private feedback and convert it into public reviews. Using AI-generated reviews, Spokk enables management to handle feedback and promptly respond to customers, thereby building strong relationships. The app also encourages customers to leave public reviews, attracting new clients.
Who can use Spokk?
It's suitable for all types of businesses, especially those that prioritize customer feedback and public reviews.
Example Scenarios:
A restaurant uses Spokk to gather customer feedback and enhance service quality.
An e-commerce platform uses Spokk to boost customer reviews and increase sales.
A hotel uses Spokk to address customer feedback and improve satisfaction.
Key Features:
Easily collect feedback and reviews
Manage and reply to feedback
Encourage customers to leave public reviews