Survicate
Survicate streamlines customer feedback analysis with AI-powered insights, integrating seamlessly with 150+ tools for enhanced data management and actionable results.
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What is Survicate?
Survicate is an online platform focused on analyzing customer feedback. It helps businesses collect and analyze feedback through various survey tools and AI assistance, enabling them to enhance product experiences and market strategies. Survicate is known for its ease of use, efficient data analysis capabilities, and extensive integration options.
Who Needs Survicate?
The primary users of Survicate include product managers, marketing managers, and customer experience managers who need deep insights into customer feedback to guide product development, refine marketing strategies, and boost customer satisfaction.
Example Scenarios:
Robin Tussiot from Kard used Survicate’s NPS survey to gather over 1000 pieces of feedback within a day, improving Trustpilot ratings from 4.2 to 4.8.
William Geldart from BPS World appreciates Survicate’s easy setup and strong integration capabilities.
Adam Coombs from Adidas finds Survicate’s customizable surveys and question types superior to other tools.
Key Features:
Multi-channel Surveys: Conduct user research via email, website, app, and more.
Key Metrics Measurement: Track important metrics like NPS, CSAT, CES.
Integration Capabilities: Seamlessly integrate with over 150 tools including Google Analytics and Salesforce.
Rich Templates: Over 400 professional templates for diverse research needs.
AI Assistance: Use AI to extract key insights from feedback, simplifying analysis.
Feedback Center: Manage and categorize feedback from multiple channels.
Data Security: Protect user data with advanced security measures compliant with ISO standards.
Getting Started:
1. Connect Data Sources: Link feedback sources to Survicate Hub for real-time data flow.
2. Discover New Insights: Survicate automatically sorts and categorizes all feedback to quickly identify impactful insights.
3. Dive Deeper: Engage with AI Insights Assistant for more detailed analysis and specific feedback.
4. Follow Up with Surveys: Launch surveys directly from Survicate to gather additional direct feedback and understand customer needs thoroughly.
